We cant get access to our domain-can you help?

  • Unknown's avatar
    katyjames27 · Member ·

    Hi-we have purchased a linen theme. We tried to apply our domain which is healthylittlethings.co.uk but cannot do it for some reason-we wonder if we might have registered the domain with you a while ago to down;load another theme but we dont have the username and password email. When we tried to do it instead of healthylittlethings.co.uk the system allocated katy551 as the blog URL but we dont know why? We dont want to be published as katy551 -we want to be healthylittlethings.co.uk. Can you help?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    jeremeylduvall · Member ·

    Hi!

    You should be able to map the domain you mention following the instructions here:

    http://en.support.wordpress.com/domains/map-existing-domain/

    From the My Domains page, you’ll just need to click “I already own this domain” shown here:

    Domain

    Can you give that a try?

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