We lost everything

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  teenatotalaz · Member · Mar 28, 2022 at 6:03 pm

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  We have lost everything that was built into our website. I do not know what happened to all the pages that we had built out and our domain name has been removed too.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  staff-sheva · Staff · Mar 28, 2022 at 8:18 pm

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  Hi @teenatotalaz,

  Looking at your account, your Business plan expired and your site was reverted to a free plan.

  To restore your site to its previous state, including connecting and setting a primary domain, you’ll first need to upgrade to a Business plan again by going to Upgrades → Plans. Once upgraded, go to Jetpack → Backup to restore your site.

  I hope that helps and please reach out again if you have any further questions.