We need to renew the mapping by 7/29/17

  • Unknown's avatar
    mrjims68 · Member ·

    I have the credit card, but I can’t renew the information for the mapping expiration.

    The blog I need help with is: (visible only to logged in users)

  • akumarjain · Staff ·

    Are you logged into the correct account owning the domain name? What problem are you facing while trying to renew the domain name?

    I have tagged this thread for the attention of support staff. Please wait while someone from the staff gets back to you on this.

  • staff-doublebassd · Staff ·

    Hi there,

    @akumarjain is correct –

    I would be happy to assist you in renewing your subscription. However, the upgrade that was purchased must not be associated with the account you contacted us from – there is no history of any subscription purchases under the account you are contacting us from.

    To confirm ownership, post in this thread under the username/account that purchased the upgrade. Then, I can look into renewing the subscription upgrade. However, you should be able to renew the domain if logged into the account that owns the upgrade.

    Let me know if you have any questions.

    Thanks!

  • The topic ‘We need to renew the mapping by 7/29/17’ is closed to new replies.