We noticed that something wasn’t updated correctly.

  • Unknown's avatar
    dajdamshopping · Member ·

    Hello,

    I have joined my own domain on WordPress.com.
    It shows the following:

    Status: Active

    We noticed that something wasn’t updated correctly. Please try this setup again.

    It also says: Jetpack is unable to connect to your domain because your domain’s DNS records aren’t pointing to your site.

    What can I do to make everything work properly?
    Thank you

    The blog I need help with is: (visible only to logged in users)

  • staff-totoro · Staff ·

    Hi there,

    It sounds like you need help with your WooExpress site but have landed on the support forum for WordPress.com sites instead.

    We don’t offer WooCommerce on WordPress.com (unless you are upgraded to our WordPress.com Business or eCommerce Plan) so we are not your best point of contact, but the good news is that help is available by contacting WooCommerce staff here:

    https://woocommerce.com/my-account/create-a-ticket

    Also I wanted to add that I visited dajdam.ba directly, and I can see your Woo Express site when the page loads. Did you make a recent change to your domain settings? Please note that when settings changes are made to any domain it can be few hours until you see that reflected on the site. In instances like that you may see the wrong site, warning messages in your admin dashboard, etc.

    However those changes do work themselves out in time, so if you are seeing things correctly now, I would not expect any further issues with your domain connection.

    Hope this helps point you in the right direction!

  • The topic ‘We noticed that something wasn’t updated correctly.’ is closed to new replies.