We would like to shut down our Gsuite subscription
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We are told to contact automattic in order to cancel our gsuite subscription for enpointeballetacademy.com however we are unable to do this through the website interface could you please shut this down for us or assist in any way
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Good Morning –
Yes, we can help you with this. The site that you’ve mentioned, though, is not associated with the account you’re writing to us from. We need to hear from you under that correct user account in order to proceed.
If you don’t know the credentials to that account then use this form to recover access: https://en.support.wordpress.com/account-recovery/
Come back and post here again once you are signed in to the other account. This way we can confirm access to the proper account. Or, you can use our live chat support option from that account by going to https://wordpress.com/help/contact/
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