weaponx.com vs weaponxe.wordpress.com ?

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  ranigupta3579 · Member · Apr 16, 2024 at 6:34 pm

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  There is a discrepancy. I received the receipt for payment for this website for weaponx.com and yet, when I click on the link directly from this email it takes me to WordPress but says I’m on the free plan? And the domain name is changed to weaponxe.wordpress.com and the webpage is different. I need to edit the weaponx.com. I need the correct WordPress link to edit this page. Thanks

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  aisajib · Member · Apr 19, 2024 at 4:35 am

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  Hi there!

  It looks like you actually purchased the domain and the WordPress.com Starter plan on a different WordPress.com account, not the @ranigupta3579 account you’re logged into. That’s why you don’t see the correct site or the subscriptions.

  Please log out of @ranigupta3579 and log into the correct account. If you received an email receipt, check the email address of the recipient; you’ll see the email address used on the correct account.

  If you’re still unable to log into the correct account, please fill out the account recovery form. Our team will be happy to help you log into the correct account via email.

  Thanks!