Web domain renewal

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  chuinkee · Member · Sep 11, 2019 at 11:28 am

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  Hi – I’ve just received a domain renewal email from WordPress for my site: citygongfu.com

  I would like to renew but I can’t get in via the purchases link the provided. Please can anyone help?

  Chuin

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  fstat · Staff · Sep 11, 2019 at 7:13 pm

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  Hi Chuin,

  That domain is owned by a different account than the one you’re currently logged in. Please log in to the correct account and you’ll be able to renew your domain.

  If you’re not able to access that other account please follow our Account Recovery guide:

  Recover Your Account