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  sgtfrankscbdstore · Member · Sep 2, 2022 at 9:23 pm

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  How long will the server be down this is day 2 of not being able to access word press or our website.

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  thomasjvu · Member · Sep 2, 2022 at 10:20 pm

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  Hi there,

  It seems like your website is being hosted with Namecheap on one of their servers using the open source version of WordPress.

  This forum is meant for users who are hosting their website with WordPress.com

  Your best bet would probably be to reach out to Namecheap’s live chat or to submit a support ticket to them with your problem.

  Here’s the link to Namecheap’s support: https://www.namecheap.com/help-center/live-chat/

  I hope this helps!