Web page is 'not accessible' all of a sudden, and divi builder interface is gone?

  • Unknown's avatar
    epyshn · Member ·

    I am extremely confused. My site ‘globalwateralliance.net’ looks nothing like it used to. I updated about a week ago, and I am thinking the ‘jetpack’ update, which I had to make to add a new admin, really messed things up. The site looks completely different, and I keep seeing a ‘!’ symbol in the top left corner saying the site is no longer accessible!! Why would this be happening??
    I was able to get the page to load for a minute or two, and so I tried using the new format, but when I went to edit the board of directors bio page, none of the previous information is there. Is all of my content really GONE??

    PLEASE HELP

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    clashbrooke · Member ·

    Hi there!

    Thanks for getting in touch with us.

    Unfortunately your site isn’t registered with WordPress.COM which this specific forum caters for. I would recommend contacting either your hosting provider, or WordPress.ORG support forums which you can find here:
    https://wordpress.org/support/

    Please also take a look at this link which explains the difference between .ORG and .COM:
    https://en.support.wordpress.com/com-vs-org/

    I would also recommend you take a look at the Jetpack support forum as this can help you if the issue is related to Jetpack:
    https://wordpress.org/support/plugin/jetpack

    I hope this helps you and you receive the appropriate support! :)

    Cheers,
    Cath

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