Web page somehow renamed and pages no longer accessible for updating

  • Unknown's avatar
    marthaquigley · Member ·

    Our website is http://www.landfallgallery.com. But when we log in to Word Press to update it, it seems to have been renamed to landfallgallerydotcom. To make it worse, there are no pages to update, or at least they are not accessible as they once were. WordPress doesn’t seem to have much interest in really helping as submitting this to the forums (many of whom have shared advice), it would be wonderful to have an actual expert assist with this issue. it seems that this issue could be resolved fairly quickly with a talented expert willing to share a phone number. Thank you.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    There is no phone support here at WordPress.COM.

    https://landfallgallerydotcom.wordpress.com/ is a separate site hosted by WordPress.COM.

    landfallgallery.com is a completely different site hosted by Yahoo! Web Hosting
    Name Servers:
    yns1.yahoo.com
    yns2.yahoo.com

    You are posting to the wrong support forum. For hosting issues contact your web host. For software support read on.

    This is WordPress.COM support and that site is not on our servers. To be clear we do not provide support for local installs of WordPress.ORG software, or for WordPress.ORG software installs on paid hosting, linked to WordPress.COM accounts with the Jetpack plugin so they display on the My Sites WordPress.COM account page.

    WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

    The wordpress.ORG support forum is at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
    WordPress.org support docs are at https://codex.wordpress.org/Main_Page
    See also https://apps.wordpress.org/support/ for app support.

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