web recovery

  • Unknown's avatar
    naturaltradecaribbean · Member ·

    We have recently created the site http://www.proudofmyisland.com through AILOVIU DESIGN STUDIO – (email visible only to moderators and staff). They have gone off the path and we don’t know how to enter WordPress and make changes to our website. Can you please asssist? thanks so much, Samantha and Emiliano Owners of Proud of my Island Project

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

    The blog I need help with is: (visible only to logged in users)

  • fstat · Staff ·

    Hi there,

    To get help in accessing your site’s dashboard you need to contact that studio or your hosting provider.

    The forum you have posted is for the WordPress.com hosting platform which is different than the WordPress software that your site is using. You can learn more about these differences here:

    WordPress.com vs. WordPress.org

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