web site access

  • Unknown's avatar
    anncooling · Member ·

    I cannot get onto my web site. I need to talk to someone who can help me. I’m willing to pay to upgrade but cannot access it to do so. It shut down a few days ago. Please let me know whom I can call for help.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    @anncooling
    This blog https://pindropdesigns.wordpress.com/ has not had any content published in it since JUNE 10, 2011 · 1:04 PM

    NOTE: There is no domain mapping upgrade for pindropdesigns.com here at WordPress.COM. indropdesigns.com. is hosted by GoDaddy.com and not by WordPress.COM
    WHOIS
    IP Address: 72.167.232.41
    Name Servers:
    ns16.domaincontrol.com
    ns15.domaincontrol.com

    That site is not hosted by WordPress.COM. Our support docs do not apply to any sites that are not hosted by WordPress.COM and we do not provide support for them. You are posting to the wrong support forum. We cannot help you here.

    WordPress.COM and WordPress.ORG are completely separate and have different logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

    If you don’t have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the support forums there.

    Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
    WordPress.org support docs are at https://codex.wordpress.org/Main_Page

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