Web site error message

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  textonart · Member · May 26, 2023 at 10:57 am

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  My website is down.

  I have been waiting over 18 hours for a ‘happiness’ engineer.

  Is there any other way to make contact?

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  machellie · Staff · May 26, 2023 at 12:16 pm

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  Hi there, @textonart!

  Right now, the subdomain traceyexton.art.com is set as the primary site address on your site but this domain is not pointing to your WordPress.com site. Since that subdomain is set as the primary site address, traceyexton.art is redirecting to traceyexton.art.com.

  To resolve this issue, I set your domain traceyexton.art as your primary site address and now I can access and view your site via:

  https://traceyexton.art/

  Here is what I see when I visit your site now:

  

  Please let me know if you need any additional help!