web site has been shut down

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  yssempijja · Member · Apr 6, 2017 at 5:49 pm

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  pay

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Apr 6, 2017 at 5:54 pm

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  What is the exact URL starting with http:// of the site you referring to please?

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  reallycoldmilk · Member · Apr 6, 2017 at 5:54 pm

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  Hi. I can see grandmothersbeyond.wordpress.com fine, can you be more specific as to what the problem is, or what site “has been shut down”?

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  reallycoldmilk · Member · Apr 6, 2017 at 5:57 pm

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  Hi TT.

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  timethief · Member · Apr 6, 2017 at 6:11 pm

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  @reallycoldmilk

  Hi there. I suspect this may be a case of an expired domain.

  Here’s what I do step by step.

  1. grandmothersbeyond.com is not currently registered. I checked for hosting at http://www.whoishostingthis.com/
  2. The domain helper https://en.support.wordpress.com/domain-helper/ results include: There is no domain mapping upgrade for grandmothersbeyond.com.
  3. A google search for grandmothersbeyond.com comes up null but grandmothersbeyond.org is suggested.
  4. http://grandmothersbeyond.org/ produces this:
     

     Warning! Domain mapping upgrade for this domain not found. Please log in https://wordpress.com/wp-login.php and go to the Domains Upgrades page of your blog to use this domain.

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  timethief · Member · Apr 6, 2017 at 6:13 pm

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  @reallycoldmilk
  P.S. Clicking the member link under the username wwhich was the first thing I did and do on any thread produces this: yssempijja
  Member Since February 11, 2016 (1 year)

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  timethief · Member · Apr 6, 2017 at 6:15 pm

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  @yssempijja

  I believe you are referring to http://grandmothersbeyond.org/ and need to renew your domain mapping upgrade.

  Warning! Domain mapping upgrade for this domain not found. Please log in https://wordpress.com/wp-login.php and go to the Domains Upgrades page of your blog to use this domain.

  When you allow your domain expire, it then goes through a process that can take several months to complete described at https://en.support.wordpress.com/domains/domain-expiration/.

  I’ve tagged this thread in the sidebar with modlook for Staff attention. Please subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

  If you’re logged into the account that is associated with your expired domain, they will look up its status and get in touch with details.

  If you are not logged in under the correct username account then clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies prior to logging into the associated account, and provide the domain URL here.

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  yssempijja · Member · Apr 6, 2017 at 7:40 pm

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  We just need to pay for hosting, but can’t figure out where to pay. There is no phone number to call too
  Thanks

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  yssempijja · Member · Apr 6, 2017 at 7:40 pm

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  Domain was purchased through GoDaddy, the hosting is by webpress, I can’t find a place to pay.

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  staff-zinnia · Staff · Apr 6, 2017 at 8:57 pm

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  Hi –

  On WordPress.com we take care of your hosting, so there’s no need to carry a separate hosting plan. Are you trying to set this domain back up with WordPress.com? Or through another platform?