web site is not showing up on web

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  cjkoho · Member · Nov 18, 2016 at 4:58 pm

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  I host on GoDaddy and they’re telling me I need to update my DNS. WordPress tells me I have to update VaultPress and Akismet, but when I try to do that, it says JetPack needs to be updated. JetPack won’t allow me to update. What do I do now?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Nov 18, 2016 at 11:33 pm

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  Let’s ask Staff to assist you with sorting this out. I will type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  kokkieh · Staff · Nov 20, 2016 at 12:41 pm

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  Hi there,

  This forum is for WordPress.com sites, and we can only help with Jetpack sites with regard to the connection to WordPress.com.

  This sounds like a problem with the Jetpack plugin itself. You can try to uninstall and then reinstall the Jetpack plugin via your WP-Admin dashboard, but failing that, please contact Jetpack support directly for help with this:

  Contact Support