WebHook Integration

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  raymondross773yahoocom · Member · Jan 30, 2023 at 2:19 pm

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  Hi everyone, I have a issue with WebHook integration with WooCommerce plugin for Stripe. I have inserted all the appropriate information (Publishable Key, Secret Key and the the WebHook) Yet I cannot proceed past that step to complete the process. I have checked with Stripe support and the have confirmed that everything is correct and it is a WooCommerce issue. When I submit the details nothing happens and I get a dialog message ‘Only live account keys should be entered’ they are live account keys. Stripe dashboard indicates and displays that that it is active and enabled. So what is really happening here? I will attach screen shots, if any one has a solution please share, I would greatly appreciate it and I can finally get some sleep. I have been trying to figure this out for 4 days with no luck.

  WP.com: Unknown
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  Correct account: Yes

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  staff-totoro · Staff · Jan 30, 2023 at 5:47 pm

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  Hi there,

  It sounds like you need help with the WooCommerce plugin but have landed on the support forum for WordPress.com sites instead.

  We don’t offer WooCommerce on WordPress.com (unless you are upgraded to our WordPress.com Business or eCommerce Plan) so we are not your best point of contact, but the good news is that help is available by contacting WooCommerce staff here:

  https://wordpress.org/support/plugin/woocommerce/#new-topic-0
  The folks over there are familiar with your plugin and in the best position to assist. Hope this helps point you in the right direction!