webiste won’t load

  • Unknown's avatar
    shellysnead · Member ·

    All of a sudden, my website url is going to a page that says ‘This site can’t be reached’! Help!

    The blog I need help with is: (visible only to logged in users)

  • staff-doublebassd · Staff ·

    Hi there,

    Granted, it took a few seconds to load, but I was able to visit and view your site http://un-perfect.net/ without issue. Are you still receiving the message on your end?

    If so, un-perfect.net is not hosted here at WordPress.com, but rather with Bluehost. I would recommend contacting Bluehost, as they would be able to assist you in regaining access to the back end of your site:

    https://www.bluehost.com/contact/

    To clear up any confusion, although your WordPress.org site is connected to your WordPress.com account via the Jetpack plugin, WordPress.com and WordPress.org are two different entities, but the essential difference is that we don’t have access to all WordPress sites, only ones hosted on our WordPress.com servers. For more information, please see:

    WordPress.com vs. WordPress.org

    Hope this helps. Let us know if you have any questions.

    Thanks!

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