Webp Image cannot be seen in ipad

• 

  dengkhong · Member · Sep 27, 2020 at 7:34 pm

  • Copy link
  • Add topic to favorites

  Hi there,

  I have problem to view the webp images in my website by using ipad both safari/ chrome. but those images can be viewed by my android phone and laptop.

  I am using method in https://mariushosting.com/how-to-upload-webp-files-on-wordpress/ to upload the webp images in my website.

  i did open my site in an incognito window by using ipad but still cannot see the webp images. only JPEG images can be seen.

  Kindly assist. Thanks so much~!!

  The blog I need help with is: (visible only to logged in users)

• 

  galois · Member · Sep 27, 2020 at 8:06 pm

  • Copy link

  Hi, @dengkhong
  Your site are not hosted here, on WordPress.com, but using the open source WordPress.org software at another hosting provider.

  For general help with the version of WordPress you’re using, you can ask the WordPress.org community over at https://wordpress.org/support/forums/

  You can read more about the differences between WordPress.org software and WordPress.com here:
  https://wordpress.com/support/com-vs-org/

  Cheers.