Webpage down

  • Unknown's avatar
    pauljyoung2017 · Member ·

    My site went down (drpaulpress.com). It states: Parse error and Fatal error. What should I do?

  • Unknown's avatar
    justjennifer · Member ·

    Hi there, it looks like your above site is using the standalone WordPress software and isn’t hosted here on WordPress.com’s servers.
    Name Servers
    NS1.BLUEHOST.COM
    NS2.BLUEHOST.COM

    Just to clarify, this support forum assists users of WordPressdotcom hosted sites and the guidance provided here may not be relevant to DIY WordPress.org sites hosted with an external hosting provider (e.g. Bluehost, GoDaddy, etc.).

    You should also be able to approach your web hosting provider (BlueHost) for assistance with this issue. If they say it’s a WordPress issue, you’ll want to head over to https://wordpress.org/support where they likely have more experience with the type of problem you are experiencing.

    For more information on the differences: https://en.support.wordpress.com/com-vs-org/

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