Webpage down

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  aj3dfab · Member · Feb 1, 2023 at 4:23 pm

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  Hello… I was trying to update the link of the main page, and after I saved the changes the webpage is down. Please, I need some help to recover it.

  Thanks

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  aj3dfab · Member · Feb 1, 2023 at 4:23 pm

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  Page down after update link

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

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  aisajib · Member · Feb 2, 2023 at 5:09 am

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  Hi there!

  Sorry to hear that! I see that your site at aj3dfab.com is hosted by a different hosting company, and it uses WordPress.org. In this forum, we can help with WordPress.com sites.

  There are some differences between WordPress.com and WordPress.org. If you aren’t sure about them, please check the following page that explains it well: WordPress.com vs WordPress.org.

  I’d suggest contacting your hosting service provider first to see if they have a backup system in place that would let you restore to an earlier version. Your site appears to be hosted by Hostinger, so please try contacting them first.

  Another option is to post on the WordPress.org support forum for help. That is the right place to ask for help with WordPress.org sites.

  Also, you may consider using Jetpack Backups on your WordPress.org site in the future. Depending on the plan you choose, Jetpack Backup will back up your site in real-time, allowing you to restore to any point in the past, which will be helpful in situations like this. You can learn more about Jetpack Backups here.