Webpage error

  • Unknown's avatar
    crumlinroaddent · Member ·

    There is an issue with our website page we are unable to login to the application to amend the following, we are getting the following error message crumlinroaddental.ie is currently unable to handle this request.
    HTTP ERROR 500

    Issue needs resolving.

    Revolution Slider Error: You have some jquery.js library include that comes after the revolution files js include.
    This includes make eliminates the revolution slider libraries, and make it not work.

    To fix it you can:
    1. In the Slider Settings -> Troubleshooting set option: Put JS Includes To Body option to true.
    2. Find the double jquery.js include and remove it.

    We would be grateful if we could get some assistance on how to login and resolve this issue.

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

    The blog I need help with is: (visible only to moderators and staff)

  • aleone89 · Staff ·

    Hello there,

    Can you please let me know your site’s address so I can point you in the right direction of getting support?

    Please note that these forums are for WordPress.com hosted sites only. If your site is using the open-source WordPress.org software you need to seek help at these forums:
    https://wordpress.org/support/forums/

    For a 500 error, you may need to reach out to the hosting provider for assistance with in increasing server memory to help with loading speeds.

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