webpage not accessible

newtownpress · Member · Apr 29, 2015 at 4:21 pm
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My website disappeared. Error message: website cannot display the page. I need to update it today.
timethief · Member · Apr 29, 2015 at 4:25 pm
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Right, and the URL of that site is ______________________?
Without it we cannot even begin to help you.
newtownpress · Member · Apr 29, 2015 at 4:34 pm
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http://www.newtownpress.com
newtownpress · Member · Apr 29, 2015 at 4:40 pm
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http://www.newtownpress.com
timethief · Member · Apr 29, 2015 at 4:49 pm
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Thanks for the URL. We provide support here only for WordPress.COM hosted blogs. That site is not hosted by wordpress.COM and you are posting to the wrong support forum.

WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

If you don’t have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the support forums there.

Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
newtownpress · Member · Apr 29, 2015 at 5:08 pm
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Where can I go for help?
timethief · Member · Apr 29, 2015 at 5:14 pm
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If you don’t have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the support forums there.

Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
WordPress.org support docs are at https://codex.wordpress.org/Main_Page

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