Webpage not coming up

  • Unknown's avatar

    When anyone tries to access the website they’re met with an all white screen with the words “Hi Jetpack! All systems go.” Not sure how to fix this.

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Hi! These forums aimed at helping with sites that are hosted here on WordPress.com rather than sites using the Jetpack plugin – generally the dedicated Jetpack support over at WordPress.org is a better point of contact:
    https://wordpress.org/support/plugin/jetpack

    That said, it sounds like this might be something to do with your host or potentially any caching service you may have – are there any settings you can look at for this? I do suggest posting to the Jetpack forum though; they’ll be better able to help you pinpoint what’s happening!

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