Webroot chronically blocks certain blog page, even in Reader
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I’m having a recurring problem with Webroot Security blocking certain blogs, and one in particular. At first the block would come up only if I tried to post a comment via my Reader; it would allow me to see the featured image and initial excerpt, and Like the post (from Reader) but if I attempted to go to the post itself, it would be blocked as Unsafe (red level). It temporarily resolved itself for a couple of weeks, but now I cannot even scroll past the person’s entry in the Reader without a block being generated! This time it’s the “Suspicious” (orange level) block:
“This website has been reported as unsafe. This is a suspicious site. There is a higher than average probability that you will be exposed to malicious links or payloads.”
Anyone know why/how a WordPress.com blog, or its contents, would be generating a block in a viewer’s security software?
Apparantly the only way I will now be able to use my Reader properly is to stop following this person’s blog (which is one that I enjoy reading) so that Webroot won’t stop throwing up a roadblock. :-/ Obviously there is something about that blog that is raising flags securitywise.
Thoughts? Theories?
I can post the part of the problem URL that is visible in the warning popup, if that would help solve the puzzle.
Thanks!
The blog I need help with is: (visible only to logged in users)
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UPDATE: The problem seems to be (my uneducated guess) something to do with the display of certain images in the Reader. The URL being blocked is an image (.jpg), according to the popup:
http://media-cdn.list.ly/production/180095/1219850/item1219850_185px.jp…
If I attempt to simply go to http://media-cdn.list.ly in my browser, Webroot blocks that as well.
Is this a Content Delivery Network that WordPress is using for the Reader? Or is this something that is under the control of the individual blogger? If it is coming from a specific blog rather than being a WordPress Reader function, how can I find out which blog is triggering the block? I’ve already unfollowed two blogs whose image seemed to be triggering this block but it keeps happening — and the url shown as triggering the block is always the same. It does not change.
Thanks for any assistance. It is really aggravating to be unable to access anything in my Reader that is more than 2 days old!!!!
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I do not know how to help you. Please there type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then please subscribe to this thread so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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Thanks for the tag tip, I didn’t know about that. I have already subscribed to the thread. Thanks for looking and for the modlook tip! :-)
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You’re welcome. It’s the weekend so please be patient while waiting for Staff to respond.
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Unfortunately, we have no control over when/how third-party software/services (sometimes even whole countries) choose to block us. Our lives certainly would be easier if we did. :)
Typically, they saw something they didn’t like on one of the 60-million+ WordPress.com blogs and just decided to block the whole thing.
You’ll need to contact Webroot to report the problem.
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Thanks, I’ve done that and they have now “upgraded the rating” of the image in question. No explanation of how it had offended, LOL
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