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  j4gff64qfk · Member · May 26, 2020 at 5:39 pm

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  Hi I’m having a real issue i hope you can help

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  austinsangs · Member · May 26, 2020 at 6:10 pm

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  Hello @j4gff64qfk –

  What issue are you currently facing, I’ll be glad to help?

  Also, can you provide your website’s URL? 😉

  Feel free to reply to this thread!

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  j4gff64qfk · Member · May 26, 2020 at 6:47 pm

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  thanks!!

  sanestorming.com getting a funny message.

  also I’m trying to log in but wordpress isnt recognizing my user name or anything!!

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  staff-mckluskey · Staff · May 27, 2020 at 9:20 am

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  @j4gff64qfk,

  That site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with another company.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:

  WordPress.com vs. WordPress.org

  You can look for help at the community forums here: https://wordpress.org/support/forums/

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.