website

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  greenwaybaptist · Member · Jun 6, 2021 at 11:08 pm

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  I have a wordpress website and cannot find a way to login to it. It seems linked with older site.

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  csabarakasz · Staff · Jun 7, 2021 at 2:37 am

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  Hi there,

  Would you mind sharing some additional information of your experience?

  What is the website URL?
  What do you see when you try to log in?

  Thank you for the additional info.

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  greenwaybaptist · Member · Jun 8, 2021 at 2:53 pm

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  Lightminister.com
  I cannot log into the page to change things.
  It takes me to an older site, greenwaybaptistchurch

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  csabarakasz · Staff · Jun 8, 2021 at 3:12 pm

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  Is it possible you have multiple WordPress.com accounts?

  If you don’t have multiple accounts, there should be a site switcher button to change sites.

  

  You can also try opening an incognito window in your browser and visit Lightminister.com/wp-admin.

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  greenwaybaptist · Member · Jun 9, 2021 at 12:51 am

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  Thanks a lot. I tried what you suggested and this is what I got:
  User greenway cannot access dashboard requested.
  Therefore, I must be using the wrong login.
  How do I get the right one.
  I have no idea what it is.
  But this is a paid site and I would like to start using it.

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  greenwaybaptist · Member · Jun 9, 2021 at 12:57 am

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  Also, lightminister.com does not appear in the multiple sites section

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  csabarakasz · Staff · Jun 9, 2021 at 2:58 am

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  So there is another account you have, called greenway? Have you tried the account you are using now to post here? greenwaybaptist

  Is there any account recovery step when you try to log in?

  In the meanwhile, I also add the modlook tag to this thread which will call Staff’s attention. They might not be able to provide site ownership information because of privacy reasons, but they have better insight on their end. They might be able to assist you better.

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  kokkieh · Staff · Jun 9, 2021 at 6:44 am

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  Hi there,

  Lightminister.com belongs to a different username account than the greenwaybaptist account you’re using to post here, and greenwaybaptist also isn’t added as a contributor to that site.

  If you don’t remember the login details for the correct account, please follow our account recovery process at https://en.support.wordpress.com/account-recovery/ so we can help you regain access.