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  federicorivera39 · Member · Feb 20, 2023 at 7:52 pm

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  Yes my website is out

  Correct account: Unknown

  The blog I need help with is: (visible only to moderators and staff)

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  staff-95percentghost · Staff · Feb 21, 2023 at 9:34 am

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  Hi there! You’ve landed on the support forums for websites that are hosted here on WordPress.com; it looks like your site http://thejcafeportland.com/ uses the free WordPress software from WordPress.org, and is hosted with another platform if I understand correctly? If so, were you intending to post to the WordPress.org forums at this link just below?
  https://wordpress.org/support/forums/

  I’m unfortunately unable to check why your site shows a critical error, as it isn’t hosted on our system here on WordPress.com. However if you would want us to have that sort of access, to provide daily backups, and our 24/7 support service (among other things), you could of course migrate over from your current host and use our Business plan! We have information about all that it offers here:
  https://wordpress.com/hosting/

  You can even migrate your site in on the Business plan, plugins and theme included – we have a guide for it here:
  https://wordpress.com/support/import/import-an-entire-wordpress-site/#import-from-self-hosted-word-press

  Of course, if you’d prefer not to migrate, you can also purchase the Jetpack backup services too as part of the Jetpack Security package, which can help restore your site to an earlier backup if you encounter issues:
  https://jetpack.com/features/security/

  Let us know if you have any questions about them!