Website

• 

  ktsmethod · Member · Jun 22, 2023 at 10:14 am

  • Copy link
  • Add topic to favorites

  Hi, I currently have a website ‘ktsmethod.com’ under an account with an email address ((email visible only to moderators and staff)) which I have closed. I requested this to be updated months ago but never heard back. I need the website associated with (email visible only to moderators and staff) updated or transferred to this account (email visible only to moderators and staff). LMK what needs to be done. Thanks

  Self-declared URL: (email visible only to moderators and staff)
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to logged in users)

• 

  fstat · Staff · Jun 23, 2023 at 12:39 pm

  • Copy link

  Hi there,

  I’ve checked your website, ktsmethod.com, and found that it is currently hosted by GoDaddy, not WordPress.com. However, you can still move your site here on your WordPress.com account.

  Here’s a step-by-step guide to help you move your site: https://wordpress.com/support/import-using-move-to-wordpress-com/. This guide should walk you through the process and help you get your site transferred to your WordPress.com account associated with your Gmail address.

  Given that you’re using plugins and a custom theme on your current site, I would recommend considering the Business plan on WordPress.com. The Business plan allows you to install plugins and use third-party themes. Plus, it offers other fantastic features like SEO tools for better search engine visibility, many monetization options, and 24/7 access to our live chat support, among other benefits.

  In case you encounter any trouble accessing your current site to initiate the transfer, you might need to reach out to GoDaddy’s support. They should be able to assist you in regaining access to your website.

  We’re here to help, so don’t hesitate to reach out again if you have any further questions or concerns.