Website 404 error

  • Unknown's avatar
    davidvargas2420 · Member ·

    I created my website with hover, went to hovers domain and changed it to ns1.wordpress.com,ns2.wordpress.com and ns3.wordpress.com, it says its active on wordpress.com domains but my website still says wordpress.com at the end even when i put my own domain in there. It never updated for a while and dont know what to do, it still says im on the free plan even though i bought the personal subscription. I type my webiste thats my actualdomain into safari and It says We couldn’t find what you were looking for 404 error. Can someone please tell me what to do? Thanks, [redacted]

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    staartmees · Member ·

    Never post a phone number on a public forum. Anyway, wordpress.com doesn’t have phone support so anyone calling claiming to be from wordpress is a fraude.

  • Unknown's avatar
    dragstor · Member ·

    Hi, @davidvargas2420 👋🏼

    I agree with @staartmees — you should never post your personal details anywhere on the internet. I redacted it from your original post.

    Speaking of your domain — I checked it, and you configured the DNS records correctly, and it is your site’s primary address now ✅

    Just for reference, here’s how to use any supported domain as a primary site address:

    WP
    Domains » Set a Primary Address
    in WordPress.com Support
    2 min read
    Your primary site address is the domain that people will see in their browser’s address bar when they visit your site. It is the address you use to promote your website. With a WordPress.com plan, you can set a custom domain as the primary site address. Without a paid plan, all custom domain(s) on the site will automatically redirect to your free .wordpress.com or .wpcomstaging.com site address

    With all the above, I can confirm that everything is configured correctly and that your site’s primary address is now your domain ✅

    I type my webiste thats my actualdomain into safari and It says We couldn’t find what you were looking for 404 error

    I couldn’t reproduce this issue — can you please provide us with more details?

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