website
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Hi. This site that is up is an old site. I checked three days ago and the site was current, not it’s an old site. Plus, it’s showing my plan as free and I had a yearly subscription. Could you please check and help?
Thank you,
Monty-The blog I need help with is: (visible only to logged in users)
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Howdy Monty ,
Could you provide us the URL of the website you are looking to cross check, what we have is this link mcfloyd01.wordpress.comAlso just cross check your Plans using this information
And let us know. Also just make sure you are logged in the correct user name so we can help you further.
Hope to hear back soon , so we can help you further…!
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Hi. Thank you for your help. I had the carltonsseries.com. The site was working perfectly until a week ago. Now it reads mcfloyd01.worldpress and showing an old site with some of the information I imputed not there. I would like to remedy this, for my site to be the current one. I own carltonsseries.com.
Thank you. Monty-
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This is from my IT guy: Thank you for your email.
It seems that everything is set up at our end and you will have to contact the webhosting provider to solve this issue.
The zone file from our end is here:$ORIGIN carltonsseries.com.
@ 28800 IN SOA ns1.rrpproxy.net. tech.rrpproxy.net. 2015061004 10800 3600 604800 28800
@ 28800 IN MX 10 aspmx3.googlemail.com.
@ 28800 IN MX 10 aspmx2.googlemail.com.
@ 28800 IN MX 5 alt2.aspmx.l.google.com.
@ 28800 IN TXT google-site-verification=iK_xbt-NLTxWolTctEhlMf67Nv-Xm2_ukbkf_vgZufA
@ 28800 IN A 76.74.254.120
@ 28800 IN A 66.155.11.238
@ 28800 IN A 192.0.81.250
@ 28800 IN A 76.74.254.123
@ 28800 IN A 66.155.9.238
@ 28800 IN A 192.0.80.250
@ 28800 IN NS ns1.rrpproxy.net.
@ 28800 IN NS ns2.rrpproxy.net.
@ 28800 IN NS ns3.rrpproxy.net.
@ 28800 IN MX 1 aspmx.l.google.com.
@ 28800 IN MX 5 alt1.aspmx.l.google.com.
* 28800 IN CNAME carltonsseries.com. -
This is from my IT guy: Thank you for your email.
It seems that everything is set up at our end and you will have to contact the webhosting provider to solve this issue.
The zone file from our end is here:$ORIGIN carltonsseries.com.
@ 28800 IN SOA ns1.rrpproxy.net. tech.rrpproxy.net. 2015061004 10800 3600 604800 28800
@ 28800 IN MX 10 aspmx3.googlemail.com.
@ 28800 IN MX 10 aspmx2.googlemail.com.
@ 28800 IN MX 5 alt2.aspmx.l.google.com.
@ 28800 IN TXT google-site-verification=iK_xbt-NLTxWolTctEhlMf67Nv-Xm2_ukbkf_vgZufA
@ 28800 IN A 76.74.254.120
@ 28800 IN A 66.155.11.238
@ 28800 IN A 192.0.81.250
@ 28800 IN A 76.74.254.123
@ 28800 IN A 66.155.9.238
@ 28800 IN A 192.0.80.250
@ 28800 IN NS ns1.rrpproxy.net.
@ 28800 IN NS ns2.rrpproxy.net.
@ 28800 IN NS ns3.rrpproxy.net.
@ 28800 IN MX 1 aspmx.l.google.com.
@ 28800 IN MX 5 alt1.aspmx.l.google.com.
* 28800 IN CNAME carltonsseries.com. -
Hi Monty ,
The Website you mention carltonsseries.com is a self hosted site, your best way to get help is
https://wordpress.org/support/
If you dont have an account with WordPress.org , you might have to register one.
To know the difference between wordpress.com and wordpress.org
https://en.support.wordpress.com/com-vs-org/Let us know if you need any further information.
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Hi. I’ve has this site for almost two years and no problems whatsoever… now their is a problem and it’s not with the hosting site. It’s with wordpress… could you kindly have someone contact me who can remedy this problem? Thank you.
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Hi. I’ve has this site for almost two years and no problems whatsoever… now there is a problem, and it’s not with the hosting site. It’s with wordpress… could you kindly have someone in the tech department contact me who can remedy this problem? It’s now been two weeks with the wrong link and site. Thank you.
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Dear Monty ,
Agree there is problem with WordPress, but your website carltonsseries.com is a WordPress.org website , these forums support WordPress.com websites , the basic difference is the Hosting here are details for you again to know the differenceAlso for support on WordPress.org websites , just copy paste your questions on
https://wordpress.org/support/forums/
Start a new thread there, also you will have to create a new account there using this link
https://login.wordpress.org/registerYou can then login and put your questions there.
So the sooner you look for support there , it would help you.
Let us know if you have any further questions..! -
I’m getting really confused information on WhoIsHostingThis http://www.whoishostingthis.com/?q=carltonsseries.com so have tagged this for Staff input.
@thecarltonsseries – Regardless, once you’ve got this sorted out, you might want to consider changing your Privacy settings on http://mcfloyd01.wordpress.com/ to Private to keep it out of search engines and public view.
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Thank you. Will check. I’ve never had or used that address… just recently appeared. I’ve upgraded my account… hopefully, this can be fixed shortly. As I said, three weeks ago, carltonseries. com was up and current. thank you.
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I’ve never had or used that address
Then another mystery for staff to solve. Please be patient.
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Hi there,
The account you’re using to post here owns only one site, mcfloyd01.wordpress.com. You are an administrator on that site, but not the owner. The owner is the username, mcfloyd01.
You have never owned any other sites in this account, and haven’t been a user on any other site either.
The domain, carltonsseries.com, used to be connected to mcfloyd01.wordpress.com, but it is not connected to any site on WordPress.com any more. That domain is registered with key-systems.net, and hosted with rrpproxy.net, so you need to contact them for help with your site. We have no access whatsoever to your domain or your site, and we’re not able to help.
We can only help with WordPress sites hosted on our servers, not WordPress sites hosted elsewhere.
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Oh, I see it says Automattic. I’ve found the ICANN whois tends to be more accurate:
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