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  renassaincegirlguide · Member · May 16, 2017 at 4:39 am

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  Hello,
  I was trying to start a blog and I somehow ended up purchasing an account for a website… I was wondering if there is any way I could get this account to the website deleted and if I can get a refund for the 283 dollars I spent on the unwanted website.

  Thanks!

  The blog I need help with is: (visible only to logged in users)

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  renassaincegirlguide · Member · May 16, 2017 at 4:40 am

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  My website that I want deleted is renassaincegirlguide.com.

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  pavanraheja · Member · May 16, 2017 at 4:45 am

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  Howdy renassaincegirlguide!
  You can get your refunds by going to this Link Manage Purchase

  To know more about the details, just go through the support document here Refund

  Hope this helps, let us know if you need any further assistance..!

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  otpidusprime · Member · May 16, 2017 at 4:24 pm

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  Hello @renassaincegirlguide
  re:Cancelling Plans/Subcription

  You can cancel your plan via Purchases. Click the button to Cancel below the plan details. Follow the prompts to cancel your plan, and be sure to check your email for a link to confirm your cancellation.

  As stated here: https://en.support.wordpress.com/faq-renewing-and-canceling/#cancel-plan

  More information can be found on this page: https://en.support.wordpress.com/manage-purchases/

  re:Refunds
  WordPress.COM has a 30-day refund policy on all their paid plans, except for Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours. The refund period for Guided Transfers ends 30 days after purchase or as soon as your site has been moved, whichever comes first.

  You can still cancel your plans after 30-days but you wont we refunded for your cancellation so it is suggested that you stay on the plan and let it expire.

  NOTE:

  You will be refunded to the same payment method you used for your purchase. After processing, refunds usually take about a week to appear on your statement. For credit card refunds, it may take 5-7 business days to appear on your online bank account or in 1-2 billing statements.

  As stated here: https://en.support.wordpress.com/refunds/

  re: Deleting WordPress.COM accounts
  WordPress.COM accounts cannot be deleted permanently once created.

  But if you still wish to deactivate your account and leave WordPress, you can follow the instructions given here: https://en.support.wordpress.com/deleting-accounts/

  IMPORTANT NOTE:
  Even if you deactivate your account your username is not removed from the database, so that it’s not available to any other users when they are registering for a new account. This is done to keep you from being impersonated by anyone else.

  Hope these help 🙂

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  otpidusprime · Member · May 16, 2017 at 4:25 pm

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  @renassaincegirlguide If you need staff help for cancelling your plans, you can reach them by adding the modlook tag on the Tags section of the sidebar.

  Read more about the modlook tag here: https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question