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  pnctv · Member · Nov 14, 2017 at 5:34 pm

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  http://www.pnctv.net

  The blog I need help with is: (visible only to logged in users)

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  amyalogic · Member · Nov 14, 2017 at 5:38 pm

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  Could you please specify your problem so that the people in this forum can help you?

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  timethief · Member · Nov 14, 2017 at 6:02 pm

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  @pnctv

  We provide support for https://pnctv75.wordpress.com/ as it is hosted here and that means it’s on WordPress.COM servers.

  pnctv.net is a wordpress.ORG software install on paid hosting, hosted by NameCheap
  Name Servers:
  dns1.namecheaphosting.com
  dns2.namecheaphosting.com

  This is WordPress.COM support. That site is not on our servers and we cannot help with it.

  To be clear we do not provide support for local installs of WordPress.ORG software, or for WordPress.ORG software installs on paid hosting, linked to WordPress.COM accounts with the Jetpack plugin so they display on the My Sites WordPress.COM account page.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  Contact your web host for hosting issues. For software issues post to the WordPress.ORG support forums.

  The WordPress.ORG support forum is at http://wordpress.org/support. The WordPress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/ for app support.