Website

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  makreich · Member · Oct 2, 2018 at 9:40 am

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  Something has changed. I am no longer able to get into my website: hawaiicabriolettours.com The website comes up but I can not login into the dashboard. Please help. Thanks,

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  staff-zinnia · Staff · Oct 3, 2018 at 2:55 pm

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  Good morning –

  It looks like that site is running off the WordPress installation rather than on WordPress.com (here).

  There are 2 versions of WordPress and the differences are outlined on this page: https://en.support.wordpress.com/com-vs-org/

  Looking at your site I can see that the domain was registered through Name Cheap and it is currently pointed towards Name Server: NS1.WEBHOSTINGPAD.COM

  Help for this is going to come from https://wordpress.org/support/ where a community volunteer can try and help.

  In general, these are the steps to reset the password for your WordPress installation: https://codex.wordpress.org/Resetting_Your_Password