website
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security violation
I paid $99.00 for my domain name: http://www.workwitheileen.com and somebody is using the same domain name with plenty of garbage on it.
Can you give me an update of what is going on with my site.The blog I need help with is: (visible only to logged in users)
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There is no domain mapping upgrade for workwitheileen.com. And, you cannot register a URL that is already registered by someone else.
workwitheileen.com is hosted by SingleHop
WHOIS
ns1.hostavenger.com
ns2.hostavenger.comIs it possible that you own the URL and the site it’s mapped to has been hacked?
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When I visited wordpress , I register a domain for a blog as workwitheileen.wordpress.com which was a free blog.
After finishing with my application I was informed that workwitheileen.com is a available and I bought it for $99.00 .
It is your company that inform me that it is available, if it was not available why did your company debit my account for $99.00.
It did not start to create the site because I was working on something and I was too busy. Don’t you think that you should credit back my account for that advise that was given me. -
It seems something has gone wrong so I’ll tag this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.
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Hi there!
@leot1949 – I just looked up your account information. I do see the payment. But the domain you purchased was workwitheileenblog.com, which you can see is active for your site:
http://workwitheileenblog.com/
You can see all of your current upgrades through your dashboard at Store > My Upgrades.
Please let me know if you have further questions.
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Thanks for straightening out that problem for me.
I tried getting in the wp-admin and there is an error showing up, stating that I do not have permission to enter that area. I sent in a request to reset my password and when I tried to access ,www.workwitheileenblog.com/wp-admin this is the message received.
You are logged in as “eileenroberts” and do not have the necessary privileges to access the dashboard for “workwitheileenblog”. If you are not “eileenroberts”, please log out, and log back in with your username. If you are “eileenroberts” and you need access, please ask an administrator of the site to invite you.If you reached this screen by accident and meant to visit one your own sites, here are some shortcuts to help you find your way.
Your Sites
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Hi @eileenroberts!
Is the account leot1949 also yours? The domain information I provided is associated with that account. Your account has no domains associated with it and only the site workwitheileen.wordpress.com.
Does that clear things up? Let me know how I can help!
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I am speaking about my domain http://www.workwitheileenblog.com.
I would like to have access to wp-admin and now it is stating that I do not have permission to that access. Early this year I work on that site and I had access to the admin area. Could you please have the problem fix instead of going back and forth.
You wrote me about http://www.workwitheileen.wordpress.com this is not the site that I am talking about. -
As you can see from the above, you are logged into the wrong account. Log out and log into the leot1949 account.
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I think I am going to go crazy before I can get this problem solve.
Whenever I go to http://WWW.WORKWOTHEILEENBLOG.COM/WP-ADMIN it automatic change to http://www.workwitheileenblog.wordpress.com, so the password and username that I enter are being rejected. I am using Leot1949 and it is being rejected. I requested about six times to reset my password for workwitheileenblog.com and I do not understand why in the address bar it is changing the ending to wordpress. I do not need a pass word for wordpress at this time -
Hello there!
I took a look at your sites, and your WordPress.com accounts. I want to make sure that we are all clear about the following:
1. Your WordPress.com site workwitheileenblog.wordpress.com belongs to the user leot1949.
2. Your WordPress.com site workwitheileen.wordpress.com belongs to the user eileenroberts.
It appears as if you’ve successfully launched the account recovery process for workwitheileenblog.wordpress.com. The recovery email was sent 15 hours ago to the address affiliated with the leot1949 account.
Your two accounts (leot1949 and eileenroberts) have two different administrator email addresses, so make sure you’ve checked for mail in the appropriate email accounts. Make sure you’ve clicked all necessary links.
Now, please do the following:
- Completely Log Out of WordPress.com.
- Clear your browser’s cookies and cache according to these directions:
- Click this link: workwitheileenblog.wordpress.com/wp-admin
- Login using the account leot1949.
Please let me know if you were able to login, or if you received an error. If you received an error message, paste it here.
I have been able to log into your accounts, and they are in good standing and are ready for you to blog. We just need to clear up the login confusion and you’ll be able to get to work.
Thanks very much — I’m looking forward to hearing from you!
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No,No It have nothing to do with workwitheileen.wordpress.com.
Please do me a favour and open the website http://www.workwitheileenblog.com that is the site that I want access to the admin area so that I can continue working with it. I had access before. Every time I request to have my password reset you are reseting the wordpress one. PLEASE,PLEASE FORGET THE WORDPRESS SITE and just send me the link to reset the password for,
http://WWW.WORKWITHEILEENBLOG.COM
I cannot explain myself any clearer than this. Do you have a telephone number that I can explain. I have no idea how to explain this anymore.Password reset for: http://www.workwitheileenblog.com that all, I do not understand what is so difficult to send me the link to reset this website admin area.
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Eileen,
PLEASE,PLEASE FORGET THE WORDPRESS SITE and just send me the link to reset the password for,
http://WWW.WORKWITHEILEENBLOG.COMI do not understand what is so difficult to send me the link to reset this website admin area.
WORKWITHEILEENBLOG.COM is your custom domain name. It is not a website. In order to log into your site to manage it, you must log into WordPress.com. I promise you that if you want to access the admin area, you must log into workwitheileenblog.wordpress.com with the user name leot1949. We really, truly understand what you’re trying to do…trust us when we say you must log into WordPress.com to work on your website.
If you’re not certain of the password for leot1949, please click here and fill out the password recovery form:
https://en.wordpress.com/wp-login.php?action=lostpasswordThe email will be sent to the address with which you registered leot1949. Please do not use the user name eileenroberts in order to retrieve the password. It is not the user name associated with workwitheileenblog.wordpress.com/workwitheileenblog.com.
If you’re still struggling after clicking that link and following those instructions, let me know asap. Additionally, if you have any questions about the differences between domain names and websites, I’m more than happy to explain further. Thanks much.
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I am getting very frustrated with this problem that I am having with wordpress. Once again when I purchased that domain for $99.00 I did not purchased it as an Add-on. I mentioned in my previous email that it is your company that informed me that the domain was available. I had access to that domain by entering http://www.workwitheileenblog.com/wp-admin I did not have to go through wordpress.com. The header that you see on my site is the one I chose. If that is ad-on why was $99.00 taken from my account.With add-on you do not pay that kind of money. Why are you trying to tell me that I paid $99.00 for an add-on that is impossible. Why don’t you just refund me the money and this problem will be soft. I went through wordpress.com and all it have a empty information I cannot see the header that I choose for my domain before. Please give the access that I had before for my domain name workwitheileenblog.com/wp-admin. If you visit my website it do not mention anything about wordpress in the address bar.
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I do not want wordpress added to my site because google always look at those site as free and they are completely ignored. I am wasting so much time with this problem. Your office change the setting to my profile and took off my access to my site which I find it is not fair o the customer without notifying them of the change.
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Hi Eileen!
I want to clarify the difference between the domain workwitheileenblog.com and workwitheileenblog.wordpress.com. When you sign-up for a WordPress.com blog, you receive a free WordPress.com address like workwitheileenblog.wordpress.com. Then, you have the option of registering a custom domain like workwitheileenblog.com.
Even though you registered a custom domain workwitheileenblog.com, it will still be “attached” to your default WordPress.com address (workwitheileenblog.wordpress.com in this case). Think of the workwitheileenblog.wordpress.com address as your “Admin” address. You will see it whenever you’re editing pages, adding posts, uploading media, etc. However, readers will only see workwitheileenblog.com.
If you visit workwitheileenblog.wordpress.com currently, you will be redirected to workwitheileenblog.com. There isn’t a way to permanently remove workwitheileenblog.wordpress.com since it’s the admin URL for your blog. Does that help to clarify the difference?
A few more bits of clarification:
– It sounds like you have two different user accounts:
- eileenroberts with the blog workwitheileen.wordpress.com
- leot1949 with the blog workwitheileenblog.wordpress.com and the custom domain workwitheileenblog.com
Blogs are owner-specific. So, if you want to edit and write on the custom domain workwitheileenblog.com, you will need to login under the leot1949 account. Do you remember the login there?
– The addresses workwitheileenblog.wordpress.com and workwitheileenblog.com can be used interchangeably. They’re one in the same. The WordPress.com address is just your admin address. Any content you add there will be reflected at workwitheileenblog.com.
Please let me know if that helps to explain the difference a bit further! Also, let me know if you’re having trouble logging into the leot1949 account.
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My question is, how do I find the pages that I created in workwitheileenblog,com it is not in workwitheileenblog.wordpress.com. How can I reach the admin page where I can post my pages and post.I tried entering workwitheileenblog.wordpress.com/wp-admin and I received a message stating that I am not allow access to the admin area.
COULD YOU PLEASE AND CHECK AND LET ME KNOW WHEN MY DOMAIN NAME EXPIRES, IT IS VERY IMPORTANT THAT I KNOW.
I tried posting a page and it shows up on a page and header that I never created -
Hi!
how do I find the pages that I created in workwitheileenblog,com it is not in workwitheileenblog.wordpress.com.
Can you let me know the title of the page you’re referring to?
How can I reach the admin page where I can post my pages and post.I tried entering workwitheileenblog.wordpress.com/wp-admin and I received a message stating that I am not allow access to the admin area.
It sounds like you’re logged into the wrong account. In order to access that Dashboard and edit that blog, you’ll need to login under the “leot1949”. Can you give that a try?
COULD YOU PLEASE AND CHECK AND LET ME KNOW WHEN MY DOMAIN NAME EXPIRES, IT IS VERY IMPORTANT THAT I KNOW.
Your domain expires on 3/4/2015.
Please try logging in under the other account and let me know if you can access your Dashboard!
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Somebody I cannot get to the admin site to key in my username and password. I know that I have to use leot1949.
Why don’t you go to any computer and key in http://www.workwitheileenblog.wordpress.com and see what happens. i KNOW IT CHANGES TO WORKWITHEILEENBLOG.COM but that is not the problem that I am having. I WANT ACCESS TO THE ADMIN AREA WITH MY OLD SETTING.
When that is keyed in it goes direct to the webpage and it is not giving me a chance to key in my username and password. Try going to the site. Do I have to enter wp-admin at the end because I tried that and it is saying that I do not have permission to have access.MY BIG QUESTION IS HOW DO I MAKE CHANGES ON MY SITE WITHOUT HAVING ACCESS TO THE ADMIN AREA AND I WANT TO MAKE CHANGES ON THE SITE THAT HAVE THE HEADER THAT I CREATED. -
Hi Eileen,
It sounds like you’re still logged in at WordPress.com as eileenroberts, which does not have admin privileges on workwitheileenblog.wordpress.com. So, when you try to visit the Dashboard while logged in under eileenroberts, you’re receiving the error message.
Can you please try the following?
- Navigate to WordPress.com.
- Hover over the photo on the top right-hand side of the screen and click Sign Out as shown in the screenshot here:
- Navigate to http://www.workwitheileenblog.wordpress.com/wp-admin. You should now see a login screen.
- Login with your other credentials
That should give you access to the admin area for your blog.
Please let me know if you run into any additional trouble!
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