Website access

• 

  prrpete · Member · Aug 11, 2020 at 7:54 pm

  • Copy link
  • Add topic to favorites

  I have an existing website. I cannot access it to add a web page and upload photos. I have a new computer and that might be part of the problem. How do I get access to my existing website?

• 

  staff-blorbo · Staff · Aug 11, 2020 at 7:59 pm

  • Copy link

  What is the URL of the site you’re trying to access?

• 

  prrpete · Member · Aug 12, 2020 at 10:39 am

  • Copy link

  prrptd1948.wordpress.comurl site

• 

  staff-mckluskey · Staff · Aug 12, 2020 at 11:06 am

  • Copy link

  That site was created under a different account than the one you’re logged into right now. You’ll want to log out and log back in using the correct email address.

  If you’re having problems with that, please check out this page and fill out the Account Recovery form to regain access to the account:

  https://wordpress.com/support/account-recovery/