website access

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  grahamcooper888 · Member · Mar 22, 2022 at 2:11 am

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  My eldest son helped build and host my wordpress based website.
  He is no longer willing to help me with this site, so I have no access to it to update the content. He ( Nathan Cooper ) has advised me that the site and the email has been compromised. Please help me. many Thanks, Graham Cooper

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Unknown

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  staff-ozmodiar · Staff · Mar 22, 2022 at 2:27 am

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  What is the URL of the site you are trying to access? We’ll be happy to take a look and see if we can help.

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  grahamcooper888 · Member · Mar 22, 2022 at 2:46 am

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  Hi rootjosh; Our website URL is: http://cooperandcooper.com.au/
  Thanks,
  Graham Cooper
  my direct email is (email visible only to moderators and staff)

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  omkar800 · Member · Mar 22, 2022 at 3:10 am

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  http://cooperandcooper.com.au/my-profile/?redirect_to=http://cooperandcooper.com.au/wp-admin/

  Use the above link to login, but you will need to have username or email address and password.
  Do let me know if you do not understand , i will try to help you my best

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  staff-ozmodiar · Staff · Mar 22, 2022 at 3:23 am

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  Hi,

  It looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another webhost.

  We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:

  https://wordpress.org/support/forums/

  Depending on the level of support that is included with your hosting plan, your webhost’s support team may also be able to assist.

  If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

  WordPress.com vs. WordPress.org