website account

• 

  muskrat68 · Member · May 21, 2017 at 10:36 pm

  • Copy link
  • Add topic to favorites

  My site should be ‘mcl-muskrat’, where I have my website and my 2 blogs. But I only get ‘muskrat68’ which is some old account back in 2010. I have already worked with WordPress when real people were available to help instead of this forum. The ‘muskrat68’ does not allow me to get to my website and 2 blogs. Please get rid of the ‘muskrat68’ and allow my connection back again to the ‘mcl-muskrat’. I have a premium account and should have to put up with this hassel.

  The blog I need help with is: (visible only to logged in users)

• 

  pavanraheja · Member · May 22, 2017 at 4:49 am

  • Copy link

  Howdy muskrat68!
  To access all your sites on WordPress.com you can use this link wordpress.com/sites
  You will have all you list of sites here, please share the link of the site you are looking for if you face problem to access it.
  Let us know how it goes, would be happy to assist you further.

  Regards

• 

  pavanraheja · Member · May 22, 2017 at 4:52 am

  • Copy link

  Also additionally on the Dashboard on the left-hand side Top corner, just below MySites, you will find and option to “Switch Site”
  which will provide you the list of sites you have.
  Hope this helps too..! Let us know for anything else..!

• 

  muskrat68 · Member · May 22, 2017 at 1:44 pm

  • Copy link

  Thank you for trying to help…the problem I am having is that the “switch site” is NOT there as it has been in the past.

• 

  pavanraheja · Member · May 22, 2017 at 5:09 pm

  • Copy link

  Hi again..!
  So did you try wordpress.com/sites , are you facing an issue with these as well ? Also just try Browser Issues and try to access the links and the dashboard again.
  Let me know how it goes, would be happy to assist you further..!

  Regards

• 

  muskrat68 · Member · May 26, 2017 at 8:39 pm

  • Copy link

  I cannot get to my Premium website, nor my two blogs!!! I am VERY frustrated. I cannot post anything. My login goes to some unused website with no blog called “muskrat68” which must have been some previous login over 7 years ago. I cannot get to my website under “mcl-muskrat” at the domain of MuskratBooks.com. There are no WordPress telephone numbers to call a real person, no live chat, and weeks are going by. I am NOT a happy camper!!

• 

  pavanraheja · Member · May 26, 2017 at 8:46 pm

  • Copy link

  Hi again,
  Chances are it must be a separate username, I will escalate this issue to the staff, please be assured someone will get in touch with you soon. Please be patient. Sincere apologies for the in conveniences, someone will get in touch soon.
  Regards

• 

  muskrat68 · Member · May 26, 2017 at 8:58 pm

  • Copy link

  Thank you Pavanraheja!
  I appreciate you sticking with me on this!

• 

  supernovia · Staff · May 27, 2017 at 2:35 am

  • Copy link

  Hi @muskrat68, I can confirm the other site is under a different account. Can you try logging out, then logging in with your other email address?

• 

  mclmuskrat · Member · May 27, 2017 at 6:17 pm

  • Copy link

  Friends, and Supernovia, the login kept going to the old “muskrat68”, even when I started from scratch. Rebooting, cleaning the disk and starting over from the beginning allowed me to finally get into the right account. Thank you for your help and the time you took to respond in this forum!

• 

  pavanraheja · Member · May 28, 2017 at 7:08 pm

  • Copy link

  Welcome..! Glad we could help you, you can start a new thread for any other issues.! Best Wishes..! :)

• 

  supernovia · Staff · May 29, 2017 at 4:08 pm

  • Copy link

  Cheers :)