Website allowed memory size reached

  • Unknown's avatar
    familypastorfbcblanchardcom · Member ·

    I’m trying to make some changes to our website and I get a fatal error stating:

    fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 65536 bytes) in /home/pr621277/public_html/wp-content/plugins/updraftplus/class-updraftplus.php on line 3610

    Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 65536 bytes) in Unknown on line 0

    Any help with how to increase our memory size would be great. I’m new to wordpress and taking this over from a previous employee.

    Fell free to contact me at [redacted by mod]

    Thank you,

    Cody Tabor

  • staff-ozmodiar · Staff ·

    Hi,

    Can you share the URL of your website?

    I’m not seeing any WordPress.com sites associated with the user account you are posting from. This frequently means that you have a site using the open-source WordPress software from WordPress.org, but hosted elsewhere.

    We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:

    https://wordpress.org/support/forums/

    Depending on the level of support that is included with your hosting plan, your webhost’s support team may also be able to assist.

    If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

    WordPress.com vs. WordPress.org

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