website and wp page access blocked

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  saghirnuml · Member · Dec 9, 2020 at 8:49 pm

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  Due to excessive tries to login into wp page, access to the web as well wp have been blocked on my house IP. However its all ok with different internet.

  How to resolve this issue?

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  staff-totoro · Staff · Dec 10, 2020 at 2:18 am

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  Hi there,

  I do not see any sites under your @saghirnuml WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/sites.

  Is it possible you created your site under a different login?  Is it the case that you are using another provider like GoDaddy, Bluehost, Hostgator, etc. instead? What is the URL of the site you are needing help with?

  Happy to check in our system so we can take a closer look.

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  saghirnuml · Member · Dec 10, 2020 at 7:02 am

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  https://connect-across.com/wp-login.php

  Home

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  saghirnuml · Member · Dec 10, 2020 at 7:12 am

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  2001:818:e25d:8500:5c0:ae9d:8241:f2bd
  Your public IP address

  Your IPv4 94.63.156.238
  Your IPv6
  2001:818:e25d:8500:5c0:ae9d:8241:f2bd
  Country Portugal
  Region Lisbon

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  fstat · Staff · Dec 10, 2020 at 7:38 am

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  Hi there,

  Your site is not hosted by us (WordPress.com). It is using the open-source WordPress software and it is hosted by Unlimited Web Hosting. Therefore, you need to contact them regarding your issue.

  We’re only able to provide support for WordPress websites that are hosted by us. For help with your site you can also ask over at the WordPress.org forums:

  https://wordpress.org/support/forums/

  If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

  WordPress.com vs. WordPress.org