website assistance

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  clairesvirtualpaservices · Member · Aug 18, 2019 at 4:45 pm

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  Please can someone advise me where my website I designed has gone. I did not renew my host services with siteground and obviously all my details disappeared along with my website, but I thought I could still access my website via WordPress,but there is nothing there. Do I have to start again?

  The blog I need help with is: (visible only to logged in users)

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  mywritingmuscle · Member · Aug 18, 2019 at 4:57 pm

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  Hello @clairesvirtualpaservices,

  I am afraid you are in the wrong forum for your query.

  Keeping in mind your mention about your hosting provider to be site ground, it is likely you are using the open source WordPress software. Getting to https://wordpress.org/support will help you find both the support and documentation for the version of WordPress you are using. Alternatively, you can take this question directly over to the WordPress.org support forums:

  https://wordpress.org/support/forums/

  These forums are for WordPress.com hosted sites only. Since we do not have access to self-hosted WordPress.org sites, the WordPress.com forums (where you are posting now) will be unable to provide any direct assistance to your issue.

  WordPress.com (where you are now ) and WordPress are separate entities with different documentation and support forums. You can learn more about that in the following support guide:

  WordPress.com vs. WordPress.org

  Hope you find the help you need in the WordPress.org forums. All the best.