Website Background Working

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  simonaa04 · Member · Apr 25, 2020 at 12:54 am

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  Hi there,

  The background images on my website aren’t working. The images are just replaced by a grey background. When I look up my site on my computer, the background is the image, but when I look it up on another computer or phone, it shows up as grey. This is only for the background images and not other photos on the site. I want my background to be an image when I look it up on other devices.

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  shubhamgmath · Member · Apr 25, 2020 at 1:18 am

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  Hi simonaa04

  Can you please mention your site address?

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  simonaa04 · Member · Apr 25, 2020 at 1:23 am

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  Trailstowander.com

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  shubhamgmath · Member · Apr 25, 2020 at 2:21 am

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  Hi simonaa04

  I have looked into the issue and I think your backend is giving error 404. (your background image is having the URL: https://simonaa-656a4c.ingress-bonde.easywp.com/wp-content/uploads/2020/04/hero-bg.jpg which when accessed giving 404). Please confirm this with your hosting provider.

  Your site is using WordPress.org platform. Please contact your hosting provider for this issue.
  https://www.whois.com/whois/trailstowander.com

  This forum is not the right place to get help related to Org sites. The main role of this forum is the help the users with the issues related to the .com sites.

  You can also post your question in WordPress.org forum. Here is the link for same:
  https://wordpress.org/support/

  WordPress.org and WordPress.com are two different platforms. For more information on both the platform please refer to the link below: https://wordpress.com/com-vs-org/

  Hope this helps.