Website/blog down and dashboard unaccessible
-
During the recommended WP system version update today my website went down and now the dashboard is unaccessible.
When I try to access my page I only get a white page with this message:
‘There has been a critical error on your website. Please check your site admin email inbox for instructions.
Learn more about debugging in WordPress.’
-
Sorry to hear this! I think you might have the wrong forums, since we take care of management for the sites hosted here.
Did you mean to post here?
https://wordpress.org/support/forums/A few ideas though:
– Check to see if you have an admin email with clues– Ask your host to check error logs
– If this happened with a recent theme or plugin update or install, you can manually remove that:
https://wordpress.org/support/article/managing-plugins/#manual-uninstallation– Ask your host to help you restore a good backup
Going forward, you’ll also want to use the correct forums for self-managed installations. Or, you’d be welcome to migrate your site to our services. You can find our pricing here:
https://wordpress.com/pricingGood luck!
- The topic ‘Website/blog down and dashboard unaccessible’ is closed to new replies.
WordPress.com Forums 