website builder

  • Unknown's avatar

    I bought this e-commence platform. but it is so hard for me to build it exactly like the template

  • Hi there,

    We have no history of purchases, transactions, or billing activity of any kind under the account you’re currently logged into.

    Please use the following tool to determine if the purchase you’re referring to is associated with WordPress.com or not.

    Why was I charged?

  • Unknown's avatar

    Hello,

    I bought an e-commence package from wordpress through Go daddy. my business name is Lee chance yoga.

    Please I need your assistant as soon as possible

  • Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with GoDaddy.

    Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

    https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

    Your hosting provider’s support team may also be able to assist.

  • Unknown's avatar

    So if I cancel my subscription with Go daddy and subscribe with you, you will be able to help me build my website?

    plus how much is your e-commence package?

    With this e-commence site, with I be able to to run an online Yoga service where client with have to pay for recurring membership . AND

    That I WILL be able to upload videos of up to 90 minutes.

    Please reply to me with more details

  • You can move your site to us if you’d like following this guide: https://wordpress.com/support/moving-from-self-hosted-wordpress-to-wordpress-com/

    And, you can find our prices at https://wordpress.com/pricing/

    You’ll be able to do what you described here as long as you have a Business or eCommerce plan.

  • Unknown's avatar

    Hello

    Sorry for insisting but please confirm to me again if I will be able to create folders where I will be uploading longer video of upto 90 minutes.

    Next is the storage capacity what is the maximum but your package says 200GB which is so small for a yoga service websites whoses products are all video contents. Is it possible to get an unlimited storage and data?

    And what about the unlimited bandwidth

    Also what about the SSD TOO

    Please be host and guide me properly

  • please confirm to me again if I will be able to create folders where I will be uploading longer video of upto 90 minutes.

    On the business or ecommerce plan you can install a media library manager plugin that will allow you to create folders inside the media library. But creating folders is not a built-in feature of the WordPress software, and we also cannot recommend a specific plugin for this.

    Note that we have a maximum filesize limit of around 1GB. The length of your videos doesn’t matter, but if the filesize of any one video is larger than 1GB, you might not be able to upload it.

    Next is the storage capacity what is the maximum but your package says 200GB which is so small for a yoga service websites whoses products are all video contents. Is it possible to get an unlimited storage and data?

    We have many sites that primarily post video, and none of them have hit the 200GB cap. The only sites that have ever hit that cap were sites that were found to be abusing the video upload feature.

    That said, if you really believe you’ll need more than 200GB media storage, then we probably aren’t the best hosting provider for your needs.

    And what about the unlimited bandwidth

    All sites on WordPress.com, even on our free plan, come with unlimited bandwith.

    Also what about the SSD TOO

    What about the SSD? I don’t understand what you’re asking here.

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