Website cannot be accessed HTTP 500 error

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  beautifultamanna2 · Member · Feb 12, 2017 at 11:37 pm

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  Hello,

  Please help! I have been recently updating my site http://www.beautifultamanna.com from the Evolve theme to Zilah. I was uploading a header image which was not formatting correctly as it only showed parts of the image and it was very blurry. Mid through cropping, the site crashed and said that it could not be accessed due to a HTTP 500 error. My website needs to be back and running for business by the middle of this week and I am worried I have lost it all!

  Any guidance would be of so much help.

  Many thanks,

  Tamika

  The blog I need help with is: (visible only to logged in users)

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  ohheyitsdaphne · Member · Feb 13, 2017 at 5:28 am

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  Hi Tamika,

  This forum is for sites hosted on WordPress.com. For sites such as yours that are self-hosted WordPress.org sites, you’ll need to head to over to WordPress.org/support.

  The folks over there would be able to assist you. You’ll need to create an account to post a question on their support forums.

  For more info on the differences between WordPress.com and WordPress.org, please visit: https://en.support.wordpress.com/com-vs-org/