Website changes

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  ahrieshie · Member · Sep 2, 2020 at 6:19 pm

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  I can’t get into the backend of my website to edit pricing. when i enter the address/wp-admin it just takes me to the normal website that you cant edit from. Please help

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  staartmees · Member · Sep 2, 2020 at 6:28 pm

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  What is the URL of your site?

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  ahrieshie · Member · Sep 2, 2020 at 6:34 pm

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  pauliespoboys.com

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  staartmees · Member · Sep 3, 2020 at 9:24 am

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  You are in the wrong forum as your site isn’t running on the wordpress.com platform, https://www.whoishostingthis.com/#search=pauliespoboys.com, but uses the open source wordpress.org. Their support is at https://wordpress.org/support/

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  fstat · Staff · Sep 3, 2020 at 9:49 am

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  Hi there,

  Your site is not hosted by us (WordPress.com). It is using the open-source WordPress software and it is hosted by Namecheap. Therefore, you need to contact them regarding your login issue.

  You can also try resetting the password by following these instructions:

  https://codex.wordpress.org/Resetting_Your_Password

  We’re only able to provide support for WordPress websites that are hosted by us. For help with your site you need to ask over at the WordPress.org forums:

  https://wordpress.org/support/forums/

  If you want to know more about the differences between WordPress.com and the open-source WordPress.org software you can read this article:

  WordPress.com vs. WordPress.org