Website completely down!

• 

  idealhouseshareblog · Member · Jun 27, 2022 at 2:28 pm

  • Copy link
  • Add topic to favorites

  Intitially the issue was that wordpress kept showing a buffering image on elementor. Each time I tried to update it, a page would come up as fatal error. Now the whole website is down stating fatal error. I can’t log in and I don’t know how to fix this or who to find to help with this

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

  The blog I need help with is: (visible only to logged in users)

• 

  staff-sheva · Staff · Jun 27, 2022 at 6:04 pm

  • Copy link

  Hi @idealhouseshareblog,

  What’s the URL of the site in question?

  Please keep in mind, we can only provide limited support for third-party themes and plugins like Elementor, so I suggest reviewing its documentation and reaching out to the authors for support. You can learn more about that here: https://wordpress.com/support/plugins/third-party-plugins-and-themes-support/

  Here are some support links that I found:

  * https://elementor.com/support/
  * https://wordpress.org/support/plugin/elementor/