Website content disappeared after domain transfer

• 

  mwp1331 · Member · Aug 20, 2022 at 9:10 pm

  • Copy link
  • Add topic to favorites

  Website content disappeared after domain transfer to a platform off of WordPress.

  Lost all content from wordpress,

  how can I access previous content?

  The blog I need help with is: (visible only to logged in users)

• 

  staff-totoro · Staff · Aug 21, 2022 at 11:02 pm

  • Copy link

  Hi there,

  According to a search of the DNS history for icenigroupllc.com, prior to being connected to Squarespace, it was associated with a site hosted on A2 Hosting, as shown here:

  

  To clarify, A2 is a separate company from us (we are both providers of WordPress sites) and we do not have access to data for sites hosted with other providers.

  The good news is that you can contact A2 support, and they may be able to associate a “staging address” with your site, so you can continue to access it now that you have switched your domain to Squarespace.

  Hope this helps point you in the right direction!

• 

  nickcharalambous6470285e22 · Member · Aug 26, 2022 at 5:16 pm

  • Copy link

  Hello there,

  I am also having a similar issue with me website “https://tutor-master.co.uk/”. Who was the previous host?

• 

  helper-heroponriki · Member · Aug 26, 2022 at 5:59 pm

  • Copy link

  @nickcharalambous6470285e22 –

  You can use a site like https://dnshistory.org/ to look that information up for your domain.

  I hope that helps!

• 

  nickcharalambous6470285e22 · Member · Aug 29, 2022 at 9:28 am

  • Copy link

  I tried using that but I can’t understand the information it displays.

• 

  fstat · Staff · Aug 29, 2022 at 11:04 am

  • Copy link

  @nickcharalambous6470285e22, I checked the public historical records of your domain and found out that your site was previously hosted by Ionos. You can contact them at https://www.ionos.com/contact