website crash

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  dennyjune · Member · Dec 13, 2021 at 12:17 am

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  Hi my website crashed and when it happened it said there would be an email with instructions which i never received. Hope someone can help me.

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  kokkieh · Staff · Dec 13, 2021 at 6:38 am

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  Hi there,

  Your site is not hosted on WordPress.com, but using the open source WordPress.org software at another hosting provider. We’re only able to help with sites hosted on our servers at WordPress.com.

  Please ask the WordPress.org community for advice instead. They provide support for the version of WordPress you’re using:

  https://wordpress.org/support/forums