Website Crashed
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On Saturday, I went through and updated a bunch of plugins on the website I manage for my church. By Sunday morning, I had no access to the website, and all anybody could get was an error message. What’s worse is that the error message says there should be an email with instructions in the inbox of the site admin, but nobody with site access received this email, and we’re not sure what email is actually the site admin. I’m not very well-versed in web design other than some simple aspects I need to know for managing the site, but I’ll be happy to answer any follow-up questions to the best of my knowledge. Any help is appreciated.
WP.com: Unknown
Jetpack: Unknown
Correct account: Unknown -
Hello there!
Thanks for reaching out :)
Could you please share your site URL in question, so we can take a closer look and help.
Also please note that, here in this forum we only provide support for site’s that are hosted in WordPress.com only. If your site is hosted somewhere else please create a ticket here in https://wordpress.org/support/ and get help there.
You can learn more about the difference between WordPress.com and WordPress.org here:
https://wordpress.com/com-vs-org/
Regards:
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Hello there!
I have checked your site and it looks like your site is hosted with third party Registrar https://www.whois.com/whois/firstfreemoline.net . Here in this forum we only provide support for site’s that are hosted in WordPress.com only. If your site is hosted somewhere else please create a ticket here in https://wordpress.org/support/ and get help there.
You can learn more about the difference between WordPress.com and WordPress.org here:
https://wordpress.com/com-vs-org/
Regards:
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