Website crashed

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  remotesenora · Member · Apr 4, 2022 at 10:28 pm

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  Hi there! After updating another theme, my website completely crashed. I can’t reset it or do anything. Help! :(

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  ericfri · Staff · Apr 5, 2022 at 4:25 am

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  Hi there,

  What’s the website URL?

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  fstat · Staff · Apr 5, 2022 at 6:53 am

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  Hi there,

  I see that the site on your WordPress.com account is using the WordPress.org software and it’s hosted by Bluehost.

  To get help with your issue, the WordPress.org Support forums are the right place:

  https://wordpress.org/support/forums/

  The forum you have posted is for the WordPress.com hosting platform which is different than the WordPress software that your site is using. You can learn more about these differences here:

  WordPress.com vs. WordPress.org